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Certificates in Fashion Merchandizing & Apparel Design 

Subjects included Fashion History, Merchandising, Sewing, Textiles & Product Knowledge, and Custom Clothing Techniques.    GPA 3.5

Photographer: Matt Thompson

Art Direction: Billy Ola Hutchinson

San Francsico Art Institute

San Joaquin Delta College

Gump’s

San Francisco, CA

2005 - 2018

 

2015 - 2018

Assistant Store Manager

Fine Jewelry Focus

 

2012 - 2015
Assistant Store Manager

 

2008 - 2012 

Manager, Sales & Service

 

2005 - 2008 

Soolip at Gump’s 

Boutique Manager/Buyer

  • Created 9-hour classroom curriculum on calligraphy styles, concepts and techniques
  • Maintain instructional pace while giving students individualized attention in an intimate classroom setting. Course success is reflected in its waitlist of over 80 students—a first in SFCB's history

San Francisco 

Center for the Book

San Francisco, CA

2012 - present

Lettering Instructor

  • Stimulated sales with impactful product presentations highlighting haute orfèvrerie pieces, slow movers, and new arrivals
  • Oversaw ordering, receiving and fulfillment of luxury tabletop goods to clients, designers, and affiliates. Used Raymark inventory solution

Résumé

Post Office Box No. 330353

San Francisco, California 94133

Tel: 415.672.4559

Email: billyhutch@yahoo.com

Billy Ola Hutchinson

objectives

Managerial professional dedicated to creating an enjoyable work environment for colleagues, clients and vendors alike. Providing excellent service, quality products and the unexpected. Looking to be a part of a professional team committed to exceeding expectations.

education

experience

Pavillon Christofle

San Francisco, CA

2002 - 2005
Inventory, Fulfillment & Merchandising Associate

Interdisciplinary Studies, B.F.A.
Subjects included Art History, Color Theory, Digital Media, and Methodologies of Modernism.    GPA 3.65

  • Lead fine jewelry department in producing $5+ million annual sales, representing 35% of overall sales
  • Established inventory controls minimizing shrink, resulting in a 64% reduction
  • Created social media campaigns for Instagram, Facebook, and Twitter to address a gap in multi-channel marketing
  • Collaborated with senior management and vendors as an onsite liaison identifying and producing cross-departmental promotional opportunities and shop-in-shop experiences
  • Produced and implemented company’s training programs for management, sales associates, merchants, IT, and loss prevention.
  • Cultivated client relationships (CRM) with revenue producing experiences
  • Skillfully guided customer service concerns across channels to positive resolution
  • Mentored and coached while conducting quarterly developmentals that identified  strengthsopportunities, and action plans
  • Maintained service levels while delivering payroll expense below budget 
  • Provided stability and guidance through multiple senior management transitions