Certificates in Fashion Merchandizing & Apparel Design
Subjects included Fashion History, Merchandising, Sewing, Textiles & Product Knowledge, and Custom Clothing Techniques. GPA 3.5
Photographer: Matt Thompson
Art Direction: Billy Ola Hutchinson
San Francsico Art Institute
San Joaquin Delta College
Gump’s
San Francisco, CA
2005 - 2018
2015 - 2018
Assistant Store Manager
Fine Jewelry Focus
2012 - 2015
Assistant Store Manager
2008 - 2012
Manager, Sales & Service
2005 - 2008
Soolip at Gump’s
Boutique Manager/Buyer
- Created 9-hour classroom curriculum on calligraphy styles, concepts and techniques
- Maintain instructional pace while giving students individualized attention in an intimate classroom setting. Course success is reflected in its waitlist of over 80 students—a first in SFCB's history
San Francisco
Center for the Book
San Francisco, CA
2012 - present
Lettering Instructor
- Stimulated sales with impactful product presentations highlighting haute orfèvrerie pieces, slow movers, and new arrivals
- Oversaw ordering, receiving and fulfillment of luxury tabletop goods to clients, designers, and affiliates. Used Raymark inventory solution
Résumé
Post Office Box No. 330353
San Francisco, California 94133
Tel: 415.672.4559
Email: billyhutch@yahoo.com
Billy Ola Hutchinson
objectives
Managerial professional dedicated to creating an enjoyable work environment for colleagues, clients and vendors alike. Providing excellent service, quality products and the unexpected. Looking to be a part of a professional team committed to exceeding expectations.
education
experience
Pavillon Christofle
San Francisco, CA
2002 - 2005
Inventory, Fulfillment & Merchandising Associate
Interdisciplinary Studies, B.F.A.
Subjects included Art History, Color Theory, Digital Media, and Methodologies of Modernism. GPA 3.65
- Lead fine jewelry department in producing $5+ million annual sales, representing 35% of overall sales
- Established inventory controls minimizing shrink, resulting in a 64% reduction
- Created social media campaigns for Instagram, Facebook, and Twitter to address a gap in multi-channel marketing
- Collaborated with senior management and vendors as an onsite liaison identifying and producing cross-departmental promotional opportunities and shop-in-shop experiences
- Produced and implemented company’s training programs for management, sales associates, merchants, IT, and loss prevention.
- Cultivated client relationships (CRM) with revenue producing experiences
- Skillfully guided customer service concerns across channels to positive resolution
- Mentored and coached while conducting quarterly developmentals that identified strengths, opportunities, and action plans
- Maintained service levels while delivering payroll expense below budget
- Provided stability and guidance through multiple senior management transitions